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Computer Ease
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This page documents random thoughts, observations, reviews, criticisms, rants,
anecdotes, tips, tricks, and discoveries by Blake
Nancarrow. The notes here pertain specifically to information technology. They are
dated and arranged in reverse-order, the newest items at the top. 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001 | the '90s
Index of Postings
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22 Dec 2005 - it's trueI had heard a rumour. Earlier in the year... Today, I saw a note on the Adobe web site. It's true. Adobe bought Macromedia! I wonder what that means now for Dreamweaver and Fireworks, etc. back to top 24 Nov 2005 - rejuvenated
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| feature | the good news | the bad news |
|---|---|---|
| store 2GB in main email account | I'm not sure how much we get with the old/current system but
this is clearly much more! Ah, old was 10MB! Wow! |
Is there anything bad about 2 gig? More to delete? |
| more sub email accounts | High Speed (and unlimited dial-up) users could have 5 or 6 sub accounts; now you can have 10! | Now the cat, dog, and snake have email... |
| bigger sub accounts | The sub accounts are 250MB each, which again is lots more than the old. | More crappy email kept? |
| can attach larger files <=20MB on main account; <=10MB on sub |
People can send you emails with all the photos from their high school reunion! | People can send you emails with all the photos from their high school reunion! |
| improved filtering | Better filtering is always good. The aggressive "exclusive" filter will keep inboxes very clean. | I'll believe it when I see it... |
| anti-virus features | Up-to-date virus protection is good. | Only works when accessing email online. |
| new online email system | It's actually HoTMaiL.com that you're logging into. Okay. The old Sympatico GetEmail was kinda clunky... |
I evaluated HoTMaiL many years ago and rated it poorly
compared to Yahoo!Mail. Redid eval recently to arrive at same result... That said, it "looks" better. You have a calendar... Ooo! |
| SSL in and out | Currently, if you download email to your computer to an email client (e.g. Outlook), you use straight clear text password security. So this increased security on email is a great thing. | Your email client will have to be adjusted for this new
feature, if it supports it. Your anti-virus software will likely not support SSL email traffic. So you'll have to disable the email up/down scanning. Does that not increase our exposure? |
| longer server timeout | Tech support rep told me about this... And I heard it from
another source. However, there's no mention of it on the Upgrade FAQ... No benefit. What's this about anyway? |
You'll have to wait possibly much longer to send your email? They'll be a lot more of, "Do you get it yet?" Your email client may not support SMTP server timeout settings. You might have to switch! Whoa! |
| full address required at logon | Bit more secure. | May confound some users in changing this. |
| new POP and SMTP servers | pophm.sympatico.ca smtphm.sympatico.ca Ambivalent. |
Will confound many users when they need to change it. Some will forget to switch by the deadline. Some will no doubt "switch" in a bigger way... Hmmm. Will everyone across Canada be on the same server...? Load issues? Single access point for failure? |
| new port on POP server | This is in theory a bit more secure. The SMTP server port is stardard, that is 25. The POP3 server port is the non-standard, 995. |
Hopefully, you're email client will support these settings. Will confound some users in changing this. |
| online self-serve upgrade wizard | Adroit users can help themselves. | Wizard requires ActiveX components (surprise, surprise). This means you cannot use a browser except by a very large Seattle-based company you may have heard of. A browser that is known for its security holes! |
| no more automatic deletion? | Old GetEmail would delete messages over time! Keep important messages in your online mailbox without worrying about their disappearance. |
No disad per se. Just bad news for pack rats, really. |
| email address remains unchanged * |
People will keep track of you. | *the fine print says, "... unless [it] is not
compatible" with the new system. So some people might be forced to change their address. Spammers using old email lists will still find you! |
| messages will be transferred to new system | Yeh, all messages in Sympatico GetEmail inbox are preserved... "Inbox..." Wait a minute! |
Your GetEmail address book is not transferred! Neither are
your POP settings, signature file, safe and block-sender lists, or messages in folders
other than Inbox! Messages in other folders should be moved to Inbox, if necessary. Sympatico suggests at one point you "write down" your address book entries! Joy. |
There are a couple of other new minor features in the enhanced Sympatico email which I'm not documented here. See the Sympatico Upgrade FAQ for more info.
You know, this whole thing is mind-boggling. Sympatico has about 1 million users.
If 1% of them cannot upgrade their email accounts by themselves and spend, say, 30 minutes on the phone with Sympatico tech support...
1 000 000 x 1% x 30 minutes x (main account + sub accounts) = ...
You do the math.
Could this cripple Sympatico?
Also, does this mean Sympatico cares not for their Apple Macintosh, Linux, and other types of users? What is the impact on mobile users? Is it worth it?
P.S. I now have some screen snapshots of Eudora (thanks Alan) with fully functional settings. Available upon request.
"In answer to Sympaticos vision, this new e-mail class of service will provide you with features to simplify and enhance your e-mail experience." Really?
And, in the end, will we get less spam- and virus-laden email?
Why do I not feel good about this...?
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Found a good page today at DSL Reports (or Broadband Reports, the clearing house for high-speed industry gossip) that offered great advice for testing your Bell Sympatico high-speed connection speed.
They suggested one download files of various sizes directly from the Sympatico ftp servers (links provided) and monitor the speeds.
I downloaded the 348MB file using Netscape 7.2. It built speed to over 301 KB/s until I started gathering email and working on this page, where it dropped to mid- to high- 200 KB/s. So this means my DSL (medium tier) is working well.
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Bell Sympatico offers a discount to customers. I cannot recall if this applies to high speed clients only. If you "lock in" for a year, they knock off a few dollars per month, in appreciation for your loyalty. I think I can save over $100 per year.
They'll have you acknowledge an agreement.
Note that there are, not surprisingly, penalties if you terminate early.
Call your Sympatico customer service rep.
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Just installed Trillian Pro 3. It now offers audio and video features. Just keeps getting better and better.
'Course you need a beefy computer to use all these doodads...
Still, sadly, there is no support (and it sounds like no plans) for Mac or Linux.
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Got a smokin' good deal on an APC uninterruptible power supply (model Back-UPS ES-500) with surge protection. They've come down a lot in price lately... So it's a practical appliance for the heavy home user, small office, SOHO, etc.
The PowerChute software installed easily and quickly.
Now I'm kinda lookin' forward to the next power outage!
P.S. Don't forget: if you already have one, the batteries wear out after a couple of years. So be sure to check and test it and repair it, if necessary.
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I thought they had gone out of business but, happily, ubergeek Gerry pointed out that Active Surplus--one of the staples of Queen Street West, Toronto--simply moved upstairs. The gorilla is still at street-level!
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